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FAQS

GENERAL QUESTIONS

 

 

SHIPPING AND HANDLING

Gab Mc Neil pieces are handcrafted to order, please allow 1-2 weeks for your order to be shipped. If in stock they will ship within 1-3 days.

International orders may be subject to duty charges. All orders shipped with Canada Post or FedEx.

 

 

I PURCHASED A GAB MC NEIL JEWELRY FROM ANOTHER RETAILER. HOW DO I HANDLE RETURNS?

Unfortunately, we can only accept returns from direct purchases made on gabmcneil.com   

 

 

WHERE IS GAB MC NEIL JEWELRY PRODUCED?

All jewelry goes through an extensive hand-made process in our Montreal atelier.

 

 

WHERE IS THE BRAND BASED?

Our headquarters is in Montréal, Canada

 

 

IS GAB MC NEIL JEWELRY PLATED?

No. All our jewelry is casted from solid high quality .925 sterling silver or 10k gold.

 

 

HOW DO I TAKE CARE OF MY JEWELRY?

https://www.gabmcneil.com/pages/care-instructions\